Customer Success Manager II - College Basketball

Hudl

USA - Nebraska - Lincoln Office💼 Full-time💰 $42,150–$42,150🗓 2026-09-21 → 2026-09-27

Core

Customer Success Manager focused on renewals and engagement for NCAA Division I college basketball clients.

Role type

Customer Success Manager (Sales-aligned)

Builds

Hudl Pro Suite for basketball (video capture, data analysis, highlight sharing)

Domain

Sports technology / Higher Education Athletics

Deliverable

client delivery

Required skills

NCAA DI basketball domain expertise, Hudl Pro Suite mastery, client relationship management, revenue target achievement, upselling, stakeholder communication

Preferred skills

Account Executive or CSM experience, coaching/athletics background, cross-functional collaboration

Technologies

Hudl Pro Suite

Responsibilities

Manage portfolio of NCAA DI clients to ensure renewals, conduct business reviews to identify upsell opportunities, educate customers on product workflows, collaborate with Account Executives in territory

Seniority

Mid-level IC

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About Hudl

Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to app