Field Engineering Manager
Core
Lead field technicians and external partners to ensure technology standards, equipment readiness, and brand alignment across school sites.
Role type
Senior Field Engineering Manager (Education Sector)
Builds
Operational readiness of hardware, software, and networking systems in educational environments
Domain
Education / Field Operations / IT Infrastructure
Deliverable
product features
Required skills
Field technician leadership, vendor/partner management, site inspection protocols, hardware/software/networking oversight, stakeholder communication, process documentation, travel adaptability, physical labor capability
Preferred skills
Experience in educational or school-based environments
Technologies
Hardware, software, networking, security devices, ticketing systems, help desk platforms
Responsibilities
Conduct routine site inspections for technology standards and brand alignment; manage internal staff and external service providers; ensure operational readiness of all technology systems; respond to escalations from school leadership; provide feedback for equipment lifecycle planning; maintain comprehensive documentation of site visits and procedures
Seniority
Manager, hands-on leadership with strategic planning
