Implementations Manager
Core
Leading a multi-functional team to implement customer-facing school safety software projects and enhance the customer journey.
Role type
Senior manager of software implementation and project delivery
Builds
Customer onboarding and deployment of school safety SaaS and mobile technology
Domain
Education technology / School safety
Required skills
Team leadership, project management, software implementation, Salesforce, Microsoft Excel, performance management, hiring decisions
Preferred skills
Experience deploying software solutions
Responsibilities
Lead multi-functional consultants, establish team goals and KPIs, manage employee relations and performance reviews, make hiring decisions, ensure process alignment
Seniority
Senior, hands-on manager