Marketplace Onboarding Intern
Core
Assist with daily onboarding and vetting of marketplace leads, manage seller enquiries, and provide operational support to the Onboarding Coordinator.
Role type
Intern, marketplace operations
Builds
Marketplace seller onboarding processes
Domain
E-commerce / Retail
Deliverable
product features
Required skills
Communication, Attention to Detail, Analytical & Problem-Solving, Organizational & Time Management
Preferred skills
Self-Motivated, Curious, Professional, Adaptable
Technologies
Zendesk, Salesforce
Responsibilities
Assist with daily onboarding and vetting of marketplace leads, Manage Zendesk tickets and respond to seller enquiries within SLA timelines, Support Salesforce task management and escalate stalled items, Conduct research and assist with process improvement initiatives, Maintain accurate data and provide operational support to the Onboarding Coordinator
Seniority
Intern
