Merchant Onboarding Manager II
Core
Lead and support a team of Merchant Onboarding Executives to activate Tabby's merchant partners, refining processes and driving operational excellence.
Role type
Senior Manager, Sales Operations / Team Leadership
Builds
Merchant activation funnel, sales team performance, and operational workflows
Domain
Fintech / BNPL / Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Team leadership, sales culture building, process design, data analysis, cross-functional alignment, performance management, technology integration
Preferred skills
Fintech/BNPL/SaaS experience, high-velocity sales background, experience managing 15+ people
Technologies
CRM tools, AI automation, Dialers, Salesforce, HubSpot, Tableau, Looker, Excel, Sheets
Responsibilities
Hire, train, and lead Inside Sales Managers and Executives; Design and document SOPs and Playbooks; Own end-to-end funnel metrics and identify leakage points; Implement collective performance models; Act as a bridge between RevOps, Risk, Legal, Product, and Tech
Seniority
Senior, hands-on manager leading a large team