Technical Success Manager
Core
Lead technical onboarding and implementation of Marqeta's card issuing and payments platform for new customers, acting as a trusted technical voice and advocate.
Role type
Senior Technical Success Manager (Implementation)
Builds
Standardized payment product configurations and customer integrations
Domain
Fintech / Payments / Card Issuing
Deliverable
client delivery
Required skills
REST APIs, SFTP, SQL, Datadog, technical project management, cross-functional collaboration, customer advocacy, product knowledge creation
Preferred skills
Financial services experience, SaaS onboarding processes, basic code reading (JSON/SQL)
Responsibilities
Lead configuration and deployment of standardized products, guide customers through API integration journeys, create training content and runbooks, provide feedback to internal teams on product evolution, partner with sales and account management to align on client goals
Seniority
Senior, hands-on IC