Senior Technical Account Manager
Core
Advancing technical relationships with enterprise merchants by providing proactive health engagement, revenue protection, and advocacy for their needs.
Role type
Senior Technical Account Manager
Builds
PayPal payment solutions, APIs, and commerce products for enterprise merchants
Domain
Fintech / Payments
Deliverable
client delivery
Required skills
API integration, system diagramming, troubleshooting, consulting, stakeholder management, web technologies (JavaScript, PHP, Java, REST, GraphQL, SQL), monitoring tools (Splunk, Datadog)
Preferred skills
Experience with payment flows, knowledge of SRE practices, familiarity with SDKs
Technologies
JavaScript, PHP, Java, REST, GraphQL, SQL, Splunk, Datadog
Responsibilities
Manage and close deals from a technical perspective; Partner with Enterprise merchants through discovery and consulting sessions; Implement product demos and proof of concepts; Diagram systems connections and flow of data; Advocate for customer needs to overcome adoption blockers; Installation and configuration of payment APIs and commerce products; Communicate major technical issues to merchants; Consult with merchants and internal teams on integration best practices
Seniority
Senior, hands-on IC