Technical Success Analyst
Core
Trusted technical and payments advisor serving as the front line for customer integration, problem-solving, and strategic guidance within the Go-To Market organization.
Role type
Senior IC Technical Success Analyst (Payments/Fintech)
Builds
Customer integrations, technical solutions, and long-term money movement strategies for B2B clients
Domain
Financial Technology (Fintech) / Payments / API-first platforms
Deliverable
client delivery
Required skills
REST APIs, Secure File Transfer Protocols (SFTP), SQL, Datadog, technical account management, solutions engineering, B2B technology sales, stakeholder management, cross-functional collaboration, product roadmap feedback, technical documentation
Preferred skills
Fintech domain knowledge (acquiring, networks, point-of-sale, issuing), Bachelor's in Computer Science
Technologies
REST APIs, SFTP, SQL, Datadog
Responsibilities
Communicate directly with customers to win new business and increase value, lead integration guides and on-boarding initiatives, deliver critical customer feedback to shape product roadmap, solve near-term technical problems and long-term vision challenges, act as voice of the customer in product and engineering meetings, document findings to create team standards
Seniority
Senior, hands-on IC