Technical Solutions Specialist
Core
Provide integration guidance and support to technical users, acting as a bridge between product knowledge and full-stack development to help developers build on Stripe's infrastructure.
Role type
Technical Solutions Specialist (Front-line Developer Support)
Builds
Stripe's payment and financial infrastructure for businesses of all sizes
Domain
Fintech / Payments / Developer Tools
Deliverable
client delivery
Required skills
SQL query building, technical troubleshooting, API integration knowledge, written technical communication, cross-platform support (email/chat/phone)
Preferred skills
Full-stack development background, web application framework experience, operations process optimization
Technologies
Stripe API, SQL, JavaScript, React, LogScale
Responsibilities
Troubleshoot user issues and advise on integrations across multiple platforms, partner with mentors to improve developer skills, track user friction points and collaborate on product improvements, optimize internal and external documentation, solve sophisticated technical issues with engineering teams
Seniority
Individual Contributor, entry-to-mid level