Manager, Global People Relations Services
Core
Lead a global team managing complex employee relations cases, investigations, and disciplinary actions while improving manager decision-making and people practices.
Role type
Senior Manager, Global People Relations Services
Builds
Scalable, high-quality employee relations service and manager capability programs
Domain
Human Resources / Employee Relations / Global Operations
Deliverable
client delivery
Required skills
Employee relations case management, investigations, disciplinary actions, performance management, team leadership, employment law knowledge, cross-cultural stakeholder management, risk identification, data analysis, process improvement
Preferred skills
Labor/employment advisory experience, change management, organizational health analysis
Technologies
Case management systems, reporting tools
Responsibilities
Lead and develop a global People Relations services team; Manage and coach a team of People Relations consultants; Oversee and advise on complex employee relations cases including misconduct and terminations; Coach managers in handling difficult employee situations; Analyze case trends to identify root causes and recommend policy updates; Establish and maintain strong case governance practices; Partner with Legal, Compliance, and HR Business Partners to ensure robust handling of sensitive matters.
Seniority
Manager, hands-on IC with team leadership
