N-Tech Manager, Technology Systems and Operations (Creative)
Core
Lead technology systems and operations for Netflix's global Games and VFX production teams, enabling seamless, secure, and scalable creative workflows.
Role type
Senior Manager, Technology Systems and Operations (Creative Tech)
Builds
Technology support services, automated workflows, and operational frameworks for Games and VFX studios
Domain
Entertainment, Games, VFX, Creative Technology
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Technical operations management, Games/VFX pipeline expertise, real-time rendering knowledge, DCC and engine tools proficiency, studio network architecture, high-performance storage, cloud-based production environments, automation, remote/virtualized workstation technologies, cross-functional leadership, strategic planning, data-driven decision making, ITSM tools proficiency, distributed team management
Preferred skills
GenAI/GenMedia solutions experience, root cause analysis, training program development
Technologies
Maya, Nuke, Unreal Engine, Unity, Teradici, Parsec, Citrix, VDI, JIRA, Confluence, Tableau, Zendesk
Responsibilities
Define and execute technology operations strategy, build and develop high-performing teams, oversee daily operations of support teams, optimize support workflows and automate troubleshooting, implement best practices for incident management, collaborate with engineering and product teams, develop root cause analysis reports, serve as primary escalation point for complex issues, conduct training programs
Seniority
Senior, hands-on IC with leadership responsibilities