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Canada🌐 Remote💼 Full-time🗓 2026-09-21 → 2026-09-25

Core

Strategic account management and business development for a digital services portfolio, acting as a trusted advisor to grow client value and expand mandates.

Role type

Senior Account Director / Strategic Account Manager

Builds

Custom digital solutions and expanded service mandates for existing enterprise clients

Domain

Digital services, software, and technology

Deliverable

client delivery

Required skills

Strategic account management, business development, complex sales cycle management, stakeholder negotiation, account planning, pipeline management, proposal development, client relationship leadership

Preferred skills

Industry knowledge in retail, convenience stores, or loyalty programs, experience selling software development services, established network in target industries

Technologies

HubSpot, AI tools

Responsibilities

Manage a portfolio of active accounts and identify opportunities to expand mandates, build and maintain account plans with project teams, take ownership of qualified business opportunities from discovery to contract closure, contribute to RFPs with industry expertise, lead client meetings and commercial negotiations, monitor portfolio performance indicators, collaborate with marketing on lead-generation and industry events, partner with product teams to align efforts, address client tensions early

Seniority

Senior, hands-on IC

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