IT Support Engineer (m/w/d)
Core
Provide professional IT support via ticketing and phone, train users on IT systems, manage user accounts and access rights, and deliver remote first-line solutions.
Role type
IT Support Engineer
Builds
IT support services for enterprise clients
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
IT support, user account management, remote support, software installation and configuration, Microsoft environment (Windows & MS Office), Apple environment (macOS & iOS)
Preferred skills
Additional languages
Responsibilities
Accept and process IT support requests via ticketing system and phone, train users on IT systems for optimal usage, centrally manage user accounts and access rights, provide quick remote first-line solutions, install and configure software and licenses
Seniority
Entry to Mid-level, hands-on IC
Sourced via karriere_at · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
