Ambulatory Access PAS Coordinator
Core
Provides operational leadership and subject matter expertise for ambulatory access scheduling, referral processing, and new patient scheduling workflows.
Role type
Senior Ambulatory Access Scheduling Coordinator
Builds
Reliable patient access pathways and scheduling operations for ambulatory clinics
Domain
Healthcare Operations / Ambulatory Care
Deliverable
product features
Required skills
Referral processing, clinic scheduling, workflow optimization, quality review, staff training, operational data analysis, Epic Referral system, patient access policies
Preferred skills
Managed care authorization, Epic Referral system, patient access workflows
Responsibilities
Maintain advanced knowledge of referral processing and scheduling matrices, conduct quality reviews of scheduling accuracy, provide direct operational support during high-volume periods, coordinate staff onboarding and training, analyze performance data to recommend improvements, deliver customer service to patients and providers, support escalations and complex access issues