Systems Ops Administrator
Core
Backbone of Global Sales organizations providing technical Salesforce administration and high-level data stewardship.
Role type
Salesforce Administrator & Data Operations Specialist
Builds
Salesforce CPQ, OLM, and multiple Salesforce instances for Global Sales
Domain
SaaS / CRM / Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce Administration, Data Quality Analysis, System Troubleshooting, Process Optimization, Data Governance, ERP/Billing Integration
Preferred skills
Advanced Salesforce Admin Certification, SQL, Python, Tableau, Apex, Flow, SOQL
Technologies
Salesforce, ZoomInfo, ERP, Billing Systems, Tableau, Heroku
Responsibilities
Manage user setup, roles, profiles, permissions, and security settings; Maintain page layouts, workflows, validation rules, and approval processes; Perform data audits and investigations to enhance firmographic information; Monitor and manage Salesforce case queues to meet SLAs; Document data requirements, strategy, and rules for legacy and new environments; Partner with Sales Ops, Finance, IT, and Business Stakeholders to drive automation advances; Support UAT and deployments while developing training materials.
Seniority
Mid-level, hands-on IC