Solutions Engineer, MENA
Core
Technical expert partnering with sales to help customers in the Middle East understand, evaluate, and implement Telnyx connectivity solutions across Voice, Messaging, Wireless, and AI.
Role type
Solutions Engineer (MENA region)
Builds
Solution architectures, integration strategies, and proof-of-concept prototypes for customer communications infrastructure
Domain
Telecom infrastructure, Cloud APIs, VoIP/SIP, Contact Center, AI-powered communications
Deliverable
product features
Required skills
VoIP/SIP/telecom infrastructure knowledge, Cloud platforms/APIs, Technical discovery, Solution architecture design, Customer presentations/demos, Cross-functional collaboration, Business acumen
Preferred skills
CPaaS/UCaaS/CCaaS experience, AI/Voice AI integrations, Full-stack application development, Cloud solution sales support
Technologies
Telnyx APIs, SIP Trunking, Contact Center platforms, Cloud infrastructure, AI/ML tools
Responsibilities
Lead technical discovery to understand customer requirements and pain points, Recommend integration strategies and solution architectures, Deliver technical presentations, demos, and workshops, Support proof-of-concept work and resolve technical blockers, Build lightweight prototypes to demonstrate product value, Share customer technical feedback with Product and Engineering teams
Seniority
Mid-level, hands-on IC