Network Operations Centre -Team Lead
Core
Lead a communications engineering team delivering 24/7 operations and maintenance for a GSM-R network spanning the Sydney region.
Role type
Senior Team Lead, Network Operations Centre (NOC)
Builds
Continuous availability of a multi-vendor core network and cellular access network for rail safety-critical services
Domain
Rail telecommunications and safety-critical communications
Required skills
Team leadership and management, Cellular and networking technologies (GSM-R), Incident management, Network monitoring tools, SLA/KPI management, Stakeholder management, Contract management awareness
Preferred skills
BEng/BSc degree, Experience in 2G/3G networks, Safety-critical communications systems in rail or aviation, Operational mindset
Technologies
GSM-R, Multi-vendor core network, Cellular access network, Network monitoring tools
Responsibilities
Lead and manage NOC engineers, Monitor and resolve faults within SLAs, Provide insights on service delivery performance, Oversee maintenance activities, Schedule NOC shifts and training, Manage incident escalation, Report KPI data and network statistics, Prepare team for technology upgrades
Seniority
Senior, hands-on IC with leadership responsibilities
