Voice & Data Core NOC Engineer - VOIS
Core
Monitor Voice and Data Core network alarms, events, and incidents in a 24x7 NOC environment to ensure network availability and support timely restoration across 2G, 3G, LTE, and 5G technologies.
Role type
Network Operations Centre (NOC) Engineer
Builds
Operational stability and service restoration for Voice, Data Core, and charging platforms
Domain
Telecommunications / Network Operations
Required skills
Alarm monitoring, incident management, fault identification, alarm correlation, ticket management, escalation procedures, 2G/3G/LTE/5G core knowledge, virtualization/VNF/CNF awareness, shift work adaptability
Preferred skills
BE/B.Tech in Electronics and Telecommunications, experience with containerized network solutions, major incident management
Technologies
2G, 3G, LTE, 5G, VNF, CNF, NOC platforms, ITIL
Responsibilities
Monitor network alarms and service-impacting incidents, perform first-level troubleshooting, manage incident lifecycle and ticket documentation, escalate unresolved issues to L2/L3 teams, conduct routine operational checks, support planned maintenance and post-change verification, coordinate with suppliers and internal teams for service restoration
Seniority
Mid-level (2-5 years experience)