Video & Data Core Network Operations Engineer - VOIS
Core
First-line monitoring, incident detection, fault analysis, troubleshooting, and service restoration for Video, Data Core, and Core Services telecom platforms.
Role type
Senior IC Network Operations Engineer
Builds
Maintains network availability and service continuity for global telecom services
Domain
Telecommunications / Core Network Operations
Required skills
Alarm monitoring, incident management, fault diagnosis, escalation procedures, 2G/3G/LTE/5G network knowledge, core network architecture understanding, ticketing systems, ITIL practices, stakeholder coordination
Preferred skills
BE/B.Tech in Electronics and Telecommunications, experience with virtualised and containerised telecom solutions
Technologies
SMSC, Voicemail, SGSN, MME, S/PGW, ePDG, PCRF, AMF, SMF, PCF, NRF, UDM, AUSF, EIR, HLR/HSS, STP, MSC, MGW, CSCF, MTAS, USSD, 2G, 3G, LTE, 5G, 5G Standalone
Responsibilities
Monitor network alarms and events, detect and validate incidents, perform first-level troubleshooting, correlate alarms to determine service impact, manage incident lifecycle, escalate critical incidents, coordinate with internal and external teams, support planned maintenance and health checks, maintain shift reports and documentation
Seniority
Mid-Senior, hands-on IC