Voice & Data Core NOC Engineer - VOIS
Core
Monitor and manage Voice and Data Core network alarms, incidents, and service performance across 2G, 3G, LTE, and 5G technologies in a 24x7 Network Operations Centre environment.
Role type
Senior IC Network Operations Centre (NOC) Engineer
Builds
Operational stability and service availability for Vodafone's Video and Data Core services
Domain
Telecommunications / Network Operations
Required skills
Incident management, alarm correlation, fault identification, ticket management, escalation procedures, network health monitoring, SLA adherence, shift coordination, inventory validation, stakeholder communication
Preferred skills
Virtualisation technologies, VNF/CNF architectures, containerised network solutions, major incident management
Technologies
2G, 3G, LTE, 5G Core, GSM, UMTS, VNF, CNF, charging platforms
Responsibilities
Monitor network alarms and events, perform first-level troubleshooting, manage incident lifecycle, raise and maintain trouble tickets, escalate unresolved incidents, conduct routine operational checks, support planned maintenance and post-change monitoring, coordinate with suppliers and internal teams, ensure compliance with operational controls.
Seniority
Mid-level, hands-on IC