Video & Data Core NOC Engineer - VOIS
Core
Monitor and manage Video and Data Core network alarms, incidents, and service performance in a 24x7 Network Operations Centre environment for Vodafone's 2G, 3G, LTE, and 5G technologies.
Role type
NOC Engineer (Telecom Core)
Builds
Operational stability and availability for Voice, Data Core, and charging platforms
Domain
Telecommunications / Network Operations
Deliverable
dashboards & analysis
Required skills
Alarm monitoring, incident management, fault identification, alarm correlation, ticket management, escalation procedures, 2G/3G/LTE/5G core knowledge, VNF/CNF architecture understanding, ITIL processes
Preferred skills
Virtualization technologies, containerized network solutions, major incident management
Technologies
2G, 3G, LTE, 5G, VNF, CNF, NOC platforms
Responsibilities
Monitor network alarms and events, perform first-level troubleshooting, manage incident lifecycle, raise and maintain trouble tickets, escalate unresolved incidents, conduct routine shift activities, support planned maintenance and post-change monitoring, coordinate with internal and external teams for service restoration, ensure compliance with operational controls
Seniority
Mid-level, hands-on IC