Product Manager, Checkout Experience
Core
Own and improve Klaviyo's customer checkout experience to increase conversion and reduce friction in the purchasing journey.
Role type
Product Manager (Checkout & Monetization)
Builds
SaaS purchasing experiences, including subscriptions, billing, promotions, payment workflows, and integrations with platforms like Stripe.
Domain
SaaS / Ecommerce / Monetization
Deliverable
product features
Required skills
Product management for customer-facing software, ownership of user journeys with conversion metrics, SaaS checkout/purchasing flows, subscription products, PLG/growth/onboarding/monetization, UX/customer experience intuition, experimentation/funnel analysis/customer research/analytics, cross-functional partnership.
Preferred skills
Subscription billing, payment platforms (Stripe), promotions, pricing, payment recovery.
Technologies
Stripe
Responsibilities
Own product initiatives across the checkout experience to increase conversion and reduce friction; Build intuitive purchasing experiences for plan selection, checkout completion, and subscription activation; Partner with Design and Engineering to improve the checkout flow via research, testing, and iteration; Analyze conversion funnels and metrics to identify improvements; Collaborate with Growth, Marketing, Finance, and Customer Success on pricing experiments and go-to-market initiatives; Evolve adjacent experiences like billing, promotions, and payment recovery; Partner with Engineering on payment platform integrations; Define product success metrics and use experimentation to improve outcomes.
Seniority
Mid-level (2–4+ years experience)
