Senior Implementation Consultant
Core
Configure and implement Zenoti's cloud-based software solution for beauty and wellness businesses, managing data migration, system setup, and proof of concepts.
Role type
Senior Implementation Consultant
Builds
Production implementations of Zenoti platform for salons, spas, and fitness studios
Domain
SaaS / Beauty and Wellness
Required skills
Data transformation, system validation, data migration, legacy software data structures, data mapping, SLA adherence, project coordination
Preferred skills
MS Excel, database systems, HTML/Web Design, data migration tools/scripts
Technologies
Zenoti, MS Excel, HTML, legacy software systems
Responsibilities
Configure and setup Zenoti to meet customer business processes; Design and setup proof of concepts and pilots for large customers; Extract, transform and load data across systems into Zenoti; Identify risks and drive mitigation plans; Address customer issues and concerns; Build expertise on data migration tools and techniques; Maintain documentation and follow organizational processes; Ensure adherence to SLAs and key metrics; Coordinate with internal teams to meet customer needs.
Seniority
Senior, hands-on IC