Product Operations Manager I, Customer Operations
Core
Internal engine for Axon Air deals, managing the full order lifecycle from quote to purchase order and fulfillment.
Role type
Product Operations Manager (Sales Operations)
Builds
Automations and tools to simplify sales operations and quoting workflows
Domain
Public Safety / Enterprise / Federal drone solutions
Required skills
Order administration, Salesforce/CPQ proficiency, process improvement, sales strategy formulation, quote review, automation building
Preferred skills
Builder's curiosity, comfort with ambiguity, ground-up mindset, strong communication
Technologies
Salesforce, CPQ tools
Responsibilities
Release purchase orders and manage order administration end-to-end; Become the deal-processing product expert for Quoting and Commercial Operations teams; Shape process improvements to quoting, ordering, and booking workflows; Participate in sales strategy formulation; Review quotes and purchase orders for accuracy; Build automations and tools that simplify sales operations
Seniority
Mid-level, hands-on IC
