Support Specialist
Hybrid
Core
Provide technical support and guidance to hotel customers using Resly's hotel technology platform.
Role type
Support Specialist (Customer Success)
Builds
Hotel technology solutions for hospitality clients
Domain
Hospitality / Hotel Technology
Deliverable
client delivery
Required skills
technical troubleshooting, user guide creation, complex issue escalation, clear communication, multitasking, problem-solving
Preferred skills
hospitality industry experience, hotel reception or reservations background