Guest Operations Associate
On-site · GermanyNo visa sponsorship
Core
Manage guest operations and turn day-to-day cases into scalable processes for a hospitality technology team.
Role type
Guest Operations Associate
Builds
Operational processes for guest stays
Domain
Hospitality technology
Required skills
Guest operations management, stakeholder coordination, process optimization, AI tool usage, decision making, analytical thinking
Preferred skills
Hospitality or short-term rental operations experience
Technologies
AI tools
Responsibilities
Support guests throughout their stay from booking to check-out, coordinate tasks across remote teams and external providers, identify process inefficiencies, develop operational processes based on guest cases
Seniority
Individual Contributor