Content Developer
Core
Designing engaging learning experiences and transforming technical concepts into clear, accessible training content to drive customer and employee success on complex software platforms.
Role type
Content Developer (Instructional Design)
Builds
Scalable learning programs including videos, guides, slide decks, eLearning courses, and microlearning content for employees, partners, and customers.
Domain
Investment management technology / Fintech SaaS
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design fundamentals, strong writing and editing, information design, accessibility standards, content creation tools, LMS management, AI tool usage, project management, problem solving
Preferred skills
Fintech/investment management domain knowledge, portfolio of instructional content, measuring learning effectiveness
Technologies
Camtasia, Scribe, Pendo, Navattic, 360Learning, Glean, ChatGPT, learning management systems
Responsibilities
Develop and maintain learning assets (videos, guides, eLearning), execute content plans and instructional designs, maintain content in LMS/repositories, analyze learner feedback and metrics, manage multiple projects, leverage AI tools for content creation, champion inclusive learning experiences
Seniority
Mid-level (1–3 years experience)
