Principal Technical Trainer and Content Developer
Core
Lead the design, development, and delivery of high-impact technical education for customers and partners in a fast-moving SaaS environment.
Role type
Principal Technical Trainer and Content Developer
Builds
Scalable, digital-first learning content, instructor-led training, and hands-on labs for OneTrust's AI-Ready Governance Platform.
Domain
SaaS / Enterprise Software / Data Governance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical training facilitation, full-course content development, hands-on lab design, assessment development, release-synchronous content updates, cross-functional partnership, AI tool usage, project execution, mentoring, global program management
Preferred skills
Experience with certification programs, microlearning strategies, agile methodologies, structured learning tracks
Technologies
AI tools for content acceleration, LMS platforms (implied by digital-first), virtual training environments
Responsibilities
Deliver instructor-led and virtual instructor-led training for customers and partners; Design, build, and maintain full-course technical learning content; Create and maintain hands-on labs aligned to real-world workflows; Develop assessments aligned to course objectives; Update training assets in alignment with product release timelines; Collaborate with Product, Engineering, Support, Sales, Marketing, and Legal to ensure content accuracy.
Seniority
Principal, hands-on IC with strategy & mentorship