Senior Instructional Designer
Core
Designing and delivering technical learning experiences for Workato's Orchestrate and Agentic capabilities to help customers, partners, and internal teams master the platform.
Role type
Senior Instructional Designer (Enterprise SaaS/Automation)
Builds
Learning paths, courses, microlearning modules, videos, e-learning, documentation, and practical labs for Workato products.
Domain
Enterprise iPaaS, AI agents, data orchestration, automation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design for SaaS/AI, technical acumen (APIs, data orchestration), authoring tools (Articulate, Captivate, Camtasia, Adobe CC), cross-functional collaboration, analytical mindset, adult learning theory
Preferred skills
Low-code/no-code platform experience, familiarity with Workato or similar integration tools, digital media creation (simulations, animated video), multi-modal training development
Technologies
Workato, Agent Studio, Enterprise MCP, API Platform, Articulate, Captivate, Camtasia, Adobe CC
Responsibilities
Develop and maintain learning paths and courses for Workato products; create instructional materials including videos and documentation; collaborate with Product and Engineering to align training with roadmap; design scenario-based labs and real-world scenarios; develop assessments and knowledge checks; gather feedback to iterate content; stay current with AI and automation trends.
Seniority
Senior, hands-on IC