Technical Partner Manager, EMEA Payment Methods
Core
Manage technical and operational aspects of strategic product partnerships with financial ecosystem partners in EMEA, ensuring integration success and performance.
Role type
Senior Technical Partner Manager (Payments)
Builds
Stripe's integrations with financial partners and operational efficiency tools
Domain
Financial infrastructure / Payments
Deliverable
production ML models | product features | client delivery
Required skills
Partner relationship management, technical project management, cross-functional collaboration, incident management, SLA definition, data analysis, training and documentation
Preferred skills
Banking/e-commerce/payments domain knowledge, SQL, XML, SaaS/cloud environment experience, high-growth tech company experience
Technologies
Stripe platform, SQL, XML
Responsibilities
Build and maintain long-term relationships with key financial ecosystem partners; Collaborate with partners to define and implement successful technical integrations; Establish and monitor Service Level Agreements (SLAs) and performance standards; Work across Engineering, Product, and Partner Development teams to drive process enhancements; Assist in incident resolution by coordinating with internal teams; Identify and drive solutions for operational inefficiencies; Provide ongoing training, documentation, and support to partners; Gather partner feedback to inform internal process and product improvements