Client Engagement Partner - AI-Driven Transformation & Process Intelligence (Logistics/Transportation)
Core
Accountable lead for customer success and data-driven business transformation for strategic logistics clients, acting as a trusted advisor to C-level executives.
Role type
Senior Client Engagement Partner (Strategy & Customer Success)
Builds
Long-term value realization and adoption of Celonis Process Intelligence Platform for enterprise logistics customers
Domain
Logistics/Transportation + Process Mining/AI
Deliverable
client delivery
Required skills
Executive relationship management, large-scale transformation program leadership, process re-engineering, change management, global organization navigation, consultative selling, team mentorship, project management
Preferred skills
AI-based transformation experience, logistics industry expertise
Technologies
Celonis Process Intelligence Graph, Process Mining
Responsibilities
Define long-term vision for customer business transformation with C-level executives; orchestrate cross-functional teams to ensure project success; mentor customers on Center of Excellence maturation; resolve escalations; lead customer advisory boards; drive value realization and adoption targets
Seniority
Senior, hands-on IC with leadership responsibilities