Client Value Partner - Digital Technology
Core
Lead strategic customer success and data-driven business transformation for top-tier clients in Digital Technology and Online Travel industries.
Role type
Senior Client Value Partner (Strategic Account Lead)
Builds
Process mining and AI-driven business transformation programs for enterprise SaaS customers
Domain
Enterprise SaaS, Process Mining, Digital Technology, Online Travel
Deliverable
client delivery
Required skills
Executive relationship management, large-scale transformation program leadership, process re-engineering, change management, consultative selling, team mentorship, project management
Preferred skills
AI-based transformation experience, industry domain expertise
Technologies
Celonis Process Intelligence Platform, Process Mining
Responsibilities
Engage C-level executives to define long-term business transformation visions; orchestrate cross-functional teams to deliver value; mentor customers on Center of Excellence design; resolve escalations; drive adoption and value realization; lead customer advisory boards and advocacy initiatives.
Seniority
Senior, hands-on IC with leadership responsibilities