Group Head of Membership & Loyalty (TakealotMORE)
Core
Define and drive the strategic vision, growth, and operational efficiency of TakealotMORE, the subscription loyalty program for the Takealot Group, aligning initiatives with broader customer and business strategies.
Role type
Group Head of Membership & Loyalty (Strategy & Operations)
Builds
TakealotMORE subscription loyalty program and associated marketing campaigns
Domain
E-commerce / Subscription Loyalty
Required skills
Strategic vision, P&L ownership, cross-functional leadership, data-driven decision making, program growth management, stakeholder collaboration, innovation in loyalty programs
Preferred skills
MBA, experience building products from ground up, experience in tech sector, experience in large matrix organizations
Technologies
AI, machine learning, Google Suite, Slack
Responsibilities
Develop and execute TakealotMORE strategy to drive multi-platform adoption and revenue growth; Own the long-term vision incorporating innovative features and partnerships; Lead brand and marketing strategies for TakealotMORE; Partner with Product and Engineering to enhance user experience; Manage Profit & Loss (P&L) and monitor KPIs like subscription growth and churn reduction; Oversee integration of emerging technologies like AI for segmentation and campaign optimization.
Seniority
Senior, hands-on IC