IT Systems Administrator Intern
Core
Primary point of contact for end-user technical support (Helpdesk T1/T2) and user lifecycle management across macOS, Windows, and Linux environments.
Role type
IT Systems Administrator Intern
Builds
Support services for end-users and internal IT infrastructure
Domain
Information Technology / Enterprise IT Operations
Deliverable
dashboards & analysis
Required skills
Operating systems (macOS, Windows, Linux), Networking (TCP/IP, DNS, DHCP), Helpdesk ticket triage, User onboarding/offboarding, Identity platform management (Google Workspace, Okta, Microsoft Entra), MDM platforms (Jamf, Intune, Kandji), Hardware asset management, AV equipment troubleshooting, Documentation creation
Preferred skills
MDM platform familiarity, SaaS administration (Google Workspace, Slack, Zoom), Basic scripting (Python, Bash, PowerShell), Identity and access management concepts (SSO, MFA), Regulated environment experience
Technologies
macOS, Windows, Linux, Jamf, Intune, Kandji, Google Workspace, Okta, Microsoft Entra, Wi-Fi, VPN, VLAN, Python, Bash, PowerShell
