VIP Relationship Manager, Emerging Markets
Core
Primary point of contact for high-net-worth individual (HNWI) and institutional clients across Africa, Switzerland, and Pakistan, responsible for onboarding, nurturing, retaining VIP clients, and driving volume growth.
Role type
Senior IC VIP Relationship Manager (Emerging Markets)
Builds
Trading volume, fee revenue, and product adoption across spot, derivatives, earn, OTC, and Web3 products for VIP clients.
Domain
Crypto exchange / Digital assets / Emerging Markets (Africa, Switzerland, Pakistan)
Deliverable
client delivery
Required skills
Relationship management, private banking/institutional sales, crypto product knowledge (spot, futures, options, staking), commercial acumen, CRM proficiency, cross-cultural communication
Preferred skills
Experience in African markets, Swiss financial services, or Pakistan's fintech/crypto ecosystem, fluency in regional languages (French, Swahili, Arabic, Hausa, Afrikaans, German, Urdu, Punjabi)
Responsibilities
Conduct regular business reviews with top-tier clients, proactively onboard new VIP clients through referrals and events, develop territory-specific growth strategies, represent the exchange at regional conferences, gather and relay client feedback to product teams.
Seniority
Senior, hands-on IC