Client Value Partner - Mining
Core
Accountable lead for customer success and data-driven business transformation for strategic mining customers, acting as a trusted advisor to C-level executives.
Role type
Senior Client Value Partner (Strategic Account Lead)
Builds
End-to-end customer value journeys, strategic roadmaps, and adoption of Celonis Process Mining platform in mining operations.
Domain
Mining industry + Process Mining / Business Transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Executive relationship management, large-scale transformation program leadership, process re-engineering, change management, strategic consulting, data-driven persuasion, team mentorship, project management
Preferred skills
AI-based transformation experience, industry domain expertise, consultative approach with senior executives
Technologies
Celonis Process Intelligence Platform, Process Mining tools
Responsibilities
Engage C-level executives to define long-term business transformation visions; lead cross-functional teams to ensure customer success and platform adoption; mentor customers on Center of Excellence design; drive value realization and project completion; organize customer advisory boards; act as voice of customer for product alignment.
Seniority
Senior, hands-on IC with leadership responsibilities