Quality & Training Analyst Graduate (Video Safety Operations) - 2027 Start
Core
Conduct analytical audits of human moderation, perform Root Cause Analysis (RCA) on quality issues, interpret complex policies, lead calibration sessions, and deliver training to BPO staff to ensure safe video environments.
Role type
graduate quality & training analyst (video safety operations)
Builds
safe, trusted video environments and experiences
Domain
social media platform operations / trust and safety
Deliverable
dashboards & analysis
Required skills
Root Cause Analysis, policy interpretation, data visualization, training facilitation, stakeholder management, QA auditing, AI utilization
Preferred skills
experience in trust and safety/compliance environments, fast-paced operational experience, cross-functional collaboration
Technologies
QA dashboards, RCA tools, calibration platforms, Artificial Intelligence
