IT Support Specialist
Core
Provide on-site and remote IT support, manage tickets, handle onboarding/offboarding, and maintain IT assets for a global advertising technology team.
Role type
IT Support Specialist (Helpdesk/Desktop Support)
Builds
IT support services, user access management, and asset inventory for a global organization
Domain
Technology / IT Operations
Deliverable
client delivery
Required skills
Windows, macOS, Linux, VPN configuration, Google Workspace administration, endpoint security, IT asset management, networking basics
Preferred skills
Jira, Active Directory, Zoom
Responsibilities
Resolve hardware and software issues on-site and remotely, manage IT support tickets, handle employee onboarding and offboarding, monitor system alerts, coordinate hardware procurement, administer Google Workspace groups and access control
Seniority
Mid-level, hands-on IC