Safety Model Operations Quality Assurance Analyst - Finnish (Third-Party Associate)
Core
Ensure quality standards for content moderation and trust & safety operations across Finnish markets.
Role type
Quality Assurance Analyst (Trust & Safety)
Builds
High-performance moderation workflows and policy implementation for short video platforms.
Domain
Social Media / Content Safety / Trust & Safety
Deliverable
dashboards & analysis
Required skills
Finnish (fluent), English (fluent), QA methodology, performance auditing, RCA analysis, policy dissemination, stakeholder collaboration, process improvement, training plan design, queue moderation.
Preferred skills
Short video product experience, content moderation/labeling experience, Microsoft Office Suite, machine learning familiarity.
Responsibilities
Facilitate calibration meetings to maintain quality standards; perform daily audits and error analysis; compile performance data reports; conduct RCA escalations; disseminate policy updates; support onboarding training SOPs; perform queue moderation; design training plans.
Seniority
Mid-level, hands-on IC