Client Value Partner - Consumer Packaged Goods
Core
Accountable lead for customer success and data-driven business transformation for strategic CPG customers, acting as a trusted advisor to C-Level Executives.
Role type
Senior Client Value Partner (Strategic Account Lead)
Builds
Long-term value realization and adoption of Celonis Process Intelligence Platform for top-tier CPG clients
Domain
Consumer Packaged Goods (CPG) / Process Mining / Enterprise SaaS
Deliverable
client delivery
Required skills
Executive relationship management, large-scale transformation program leadership, process re-engineering, change management, consultative approach, project management, team mentorship
Preferred skills
AI-based transformation experience, industry expertise in CPG
Technologies
Celonis Process Intelligence Platform, Process Mining
Responsibilities
Define long-term vision for customer business transformation with C-Level Executives; orchestrate cross-functional teams to ensure project success; mentor customers on Center of Excellence design; drive value realization and adoption targets; lead customer advisory boards; act as voice of customer in product development; drive customer presence at industry events.
Seniority
Senior, hands-on IC with leadership responsibilities