IT技术服务专家 - IT
Core
Lead IT service delivery and project execution for ByteDance's global IT support team, focusing on regional SOP optimization, resource coordination, and technical troubleshooting.
Role type
Senior IT Service Delivery Manager / Project Lead
Builds
Commercial enterprise IT solutions, automated technical services, and regional support processes for internal business lines
Domain
Enterprise IT Services / Global Operations
Required skills
IT user support, Windows/Mac OS troubleshooting, network support, project management, SOP optimization, cross-team resource coordination, technical documentation
Preferred skills
Training experience, risk identification, process quality management
Technologies
Windows, Mac OS, Network infrastructure
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