IT Specialist
Core
Providing daily IT support, managing end-user device inventory, and coordinating local IT projects for Red Bull's global standards.
Role type
IT Specialist (Level 2 Support & Infrastructure)
Builds
IT service stability and user satisfaction for end-users across local offices
Domain
Corporate IT / Global Services
Deliverable
client delivery
Required skills
Microsoft Windows, Office, Active Directory, Exchange, Mobile Device Management, Networking, Security Services, ITIL v3, ServiceNow
Preferred skills
Project management techniques, vendor coordination
Technologies
ServiceNow, Active Directory, Exchange
Responsibilities
Manage IT incidents, requests, and changes; maintain IT asset inventory; oversee local network infrastructure and office equipment lifecycle; coordinate deployment of global IT services for local projects; assist with IT budget planning.
Seniority
Mid-level, hands-on IC