FBT商家运营经理（UK&EU）-TikTok Shop
Core
Account Manager for TikTok Shop's FBT (Fulfillment by TikTok) service, responsible for onboarding merchants, managing daily operations, and driving adoption of the logistics solution.
Role type
Senior Account Manager (Logistics Fulfillment)
Builds
TikTok Shop FBT logistics fulfillment service for cross-border merchants
Domain
E-commerce logistics / Cross-border trade
Required skills
Merchant operations, Logistics fulfillment, Cross-border e-commerce, Stakeholder management, Data analysis, Product requirement gathering
Preferred skills
Experience with Chinese merchants, Knowledge of warehouse operations, Head-haul logistics, Return management
Technologies
N/A
Responsibilities
Prospecting and onboarding target merchants to join FBT; Managing daily merchant operations including inquiries, inventory planning, and warehouse entry; Analyzing merchant feedback to identify gaps and propose product/business solutions; Building and maintaining trust-based relationships to increase FBT penetration.
Seniority
Senior, hands-on IC
