Senior Solution Architect - Professional Services
Core
Lead end-to-end strategic technical implementations and engagements for enterprise customers, translating business goals into scalable martech solutions.
Role type
Senior Solution Architect (Professional Services)
Builds
High-impact implementations and strategic technical solutions for complex enterprise accounts
Domain
Martech / Customer Data Platforms (CDP) / Email & SMS
Deliverable
client delivery
Required skills
Enterprise project ownership, consultative engagement, solution design, stakeholder management, technical solution leadership, risk mitigation, repeatable solution development, executive presence, mentoring
Preferred skills
Modern web development (HTML, CSS, JavaScript), general-purpose programming (Node, Python), martech ecosystem knowledge, API/webhook integration, C-level influence
Technologies
Klaviyo platform, Email, SMS/Mobile, CDP, HTML, CSS, JavaScript, Node, Python, APIs, webhooks
Responsibilities
Define Statements of Work (SOWs) and scope complex technical engagements; Lead consultative conversations to clarify objectives and translate outcomes into technical plans; Own key technical phases ensuring on-time, on-budget delivery; Act as subject-matter expert on Klaviyo platform and martech ecosystem; Drive continuous improvement by codifying repeatable solutions; Mentor peers and provide informal coaching; Design and prototype tailored scalable solutions; Troubleshoot complex technical issues for enterprise customers
Seniority
Senior, hands-on IC
