Technical Architect
Core
Deliver outcome-based technical services and bespoke solutions for customers using the Braze customer engagement platform, focusing on integrations, data strategies, and use case design.
Role type
Senior IC Technical Architect (Expert Services)
Builds
Bespoke technical solutions, integrations, and data strategies for enterprise customers
Domain
Marketing Technology / Customer Engagement / SaaS
Deliverable
client delivery
Required skills
Architecting complex integrations, designing data strategies, translating business requirements to technical solutions, SDK/API integration expertise, security and compliance adherence, stakeholder management, technical documentation, AI/ML trend awareness
Preferred skills
Entrepreneurial problem solving, cross-functional collaboration, internal education initiatives, efficiency innovation
Technologies
Braze Platform, SDKs, APIs, AI/ML tools
Responsibilities
Design and implement bespoke technical solutions and integrations for unique customer needs, facilitate technical onboarding and complex SDK/API integrations, consult on advanced use cases and translate strategic solutions into actionable steps, troubleshoot complex strategic technical needs, document technical requirements and bespoke integrations
Seniority
Senior, hands-on IC