CareerPlan

TikTok Shop - Content Governance Policy Program Manager

San Jose, United States of AmericaFull-time2026-11-03 → 2026-11-10

Core

Design and operationalize content standards and enforcement frameworks to protect platform integrity and support commercial growth in TikTok Shop's global e-commerce ecosystem.

Role type

Senior IC content governance policy manager

Builds

Content quality standards, enforcement frameworks, and policy implementation strategies

Domain

E-commerce, social media content governance, trust and safety

Required skills

content policy development, enforcement framework design, stakeholder management, data analysis, cross-functional collaboration, regulatory alignment

Preferred skills

e-commerce integrity, trust and safety, social media platform governance, online marketplace familiarity

Technologies

none stated

Responsibilities

Identify and analyze platform content risk trends; design enforcement frameworks including severity tiering and escalation paths; oversee policy implementation for overseas e-commerce; evaluate existing policies and lead optimization plans; collaborate with business operations to assess commercial impact of policy decisions

Seniority

Senior, hands-on IC