Partnership Trust & Safety Manager
Core
Define marketplace behavior standards, policies, and vetting criteria to ensure trust and safety for advertisers and publishers in a commerce partnership platform.
Role type
Senior IC marketplace trust and safety manager
Builds
Marketplace governance policies, identity verification processes, and trust & safety metrics/dashboards
Domain
Commerce partnerships, affiliate marketing, and two-sided marketplace integrity
Required skills
marketplace policy design, SQL, BI tools (Looker/Tableau/Power BI), data governance, partner vetting, fraud prevention, advertising models, AI content policy, dispute resolution
Preferred skills
Python/R scripting, contract standards, global regulatory frameworks (GDPR)
Technologies
SQL, Looker, Tableau, Power BI
Responsibilities
Define standards for marketplace behavior, spam, and prohibited content; Own vetting criteria for marketplace actors; Research and develop marketplace policies including AI-generated content rules; Drive fair contracting and dispute-resolution standards; Define standards for marketplace data and listing quality; Partner with Data Science to monitor fraud trends; Support development of Trust & Safety metrics and dashboards; Partner with enforcement teams to optimize workflows; Own trust and safety communication with marketplace sides; Work with ops, legal, engineering, and support teams; Serve as SME on data integrity impacts.
Seniority
Senior, hands-on IC
