Senior Social Commerce Manager
Core
Senior client-facing role owning TikTok Shop strategy, delivery, and performance for a portfolio of ecommerce brands.
Role type
Senior Social Commerce Manager (Client Services)
Builds
TikTok Shop stores, shoppable content, live shopping campaigns, and creator/affiliate programs for client brands.
Domain
Ecommerce / Social Commerce / TikTok Platform
Deliverable
product features
Required skills
TikTok Shop strategy, client management, performance analysis, cross-functional leadership, commercial growth planning, data literacy, campaign optimization, stakeholder communication
Preferred skills
Agency or brand-side experience, mentoring capability, deep knowledge of TikTok ecosystem (Seller Center, GMV Max, LIVE), diverse client portfolio management
Technologies
TikTok Shop, Seller Center, GMV Max, TikTok LIVE, Creator Marketplace
Responsibilities
Own TikTok Shop strategy and growth plans for client accounts; Direct and support Social Commerce Executives in delivery; Monitor performance metrics (GMV, conversion, ROI) and lead optimization; Act as senior day-to-day contact for clients; Coach and develop junior team members.
Seniority
Senior, hands-on IC with client leadership