Principal, Trust and Safety Compliance
Core
Lead Trust and Safety strategy to curb fraud and abuse, ensuring a safe environment for customers and sellers on Coupang's e-commerce platform.
Role type
Principal, Trust and Safety Compliance
Builds
Policies, standards, detection systems, and controls for fraud and risk mitigation
Domain
E-commerce, Trust and Safety, Risk Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Trust and Safety strategy, policy development, fraud detection, incident response, compliance reporting, data analytics, crisis management
Preferred skills
Leadership, stakeholder collaboration, automation systems design, crisis management
Technologies
Data analytics tools, fraud detection systems
Responsibilities
Develop and execute Trust and Safety strategy; Establish and update policies and guidelines; Implement systems to detect and prevent fraudulent activities; Oversee investigation of reported incidents; Monitor and report on trust and safety metrics; Drive continuous improvement and automation
Seniority
Principal, strategy & mentorship
