Executive Support Ops Lead
Core
Lead day-to-day technology support for the CEO's administrative team, serving as the primary point of contact and trusted technical advisor across office, home office, and travel environments.
Role type
Senior IC executive support operations lead
Builds
Reliable, responsive service for critical executive workflows and meeting readiness
Domain
Financial services / Executive IT support
Required skills
Windows 11, iOS, macOS, video conferencing platforms, mobile device management, financial services applications, core networking, troubleshooting
Preferred skills
AI platforms, scripting, automation, reporting, SQL, MongoDB, travel flexibility, equipment handling
Responsibilities
Lead day-to-day technology support for the CEO's administrative team; Partner with assistants to translate schedules and priorities into support plans; Ensure executive meeting readiness including VC/AV setup and contingency planning; Coordinate projects, upgrades, and service updates across technology teams; Support core productivity and identity platforms; Support key financial services applications; Proactively monitor critical endpoints and activities to prevent service disruption; Establish support procedures, escalation paths, and readiness checklists.
